Protect Your Brand.
Amplify Your Strengths.
In a world of instant reviews, your reputation is your most fragile asset. Monitor it at scale across all platforms, and turn customer feedback into a competitive edge by understanding not just your weaknesses, but your competitors’ vulnerabilities.
See every review about you and your competitors—from app stores to social media—in one single dashboard.
We scrape and aggregate reviews from app stores (Google Play, Apple App Store), social media, and food review sites.
All reviews are fed into a single, easy-to-use dashboard, eliminating the need to check a dozen different platforms.
See your average rating and review volume side-by-side with your key competitors.
Track how your ratings and those of your competitors evolve over time, correlating with major app updates or campaign launches.
Go beyond stars. Use AI to understand why customers are happy or angry.
Our AI doesn't just collect stars; it reads every review and categorizes feedback into themes like "Late Delivery," "Cold Food," "Missing Items," "Rude Driver," "Great Value."
Each theme is assigned a positive or negative sentiment score and tracked over time.
Identify systemic operational issues (yours or your competitors') that are driving negative sentiment.
Get automatic alerts for sudden spikes in negative sentiment around specific themes, enabling a rapid PR or operational response.
Our AI doesn't just collect stars; it reads every review and categorizes feedback into themes like "Late Delivery," "Cold Food," "Missing Items," "Rude Driver," "Great Value."
Each theme is assigned a positive or negative sentiment score and tracked over time.
Identify systemic operational issues (yours or your competitors') that are driving negative sentiment.
Get automatic alerts for sudden spikes in negative sentiment around specific themes, enabling a rapid PR or operational response.
Let our Sentinel system defend and grow your brand. Gain clarity on the true voice of your customer.
Let our Sentinel system defend and grow your brand. Gain clarity on the true voice of your customer.
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